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    • Home
    • Rentals
    • Tours
    • Contact Us
    • Bike Shop
    • About
    • FAQ
  • Home
  • Rentals
  • Tours
  • Contact Us
  • Bike Shop
  • About
  • FAQ

Frequently Asked Questions

Please reach us at info@coastalmainehikeandbike.com if you cannot find an answer to your question.

 Yes, riding on a bike in this area is considered safe. While most routes use standard roads, they include a paved shoulder that provides extra space for cyclists. Also, during all the years we've been operating, there hasn't been a single bike-related traffic incident. The roads are relatively calm, and drivers in the area are generally accustomed to sharing the road with cyclists. We also provide route guidance to ensure riders stay on the safest and most scenic paths. 


Yes, free parking is available in the lot directly in front of our shop, but it fills quickly on busy summer days. Additional paid parking can be found in various nearby lots throughout town. 


Customers will receive a full refund or credit with 24 hours or more notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.


 Tipping your tour guide is a common and appreciated way to say thank you for a great experience. It goes directly to your guide as a token of appreciation for their effort in making your tour enjoyable and engaging. If your guide provided exceptional service or went the extra mile, leaving a little extra is a generous way to show your gratitude. 


 Yes, we offer two-hour private and corporate tours at $99 per person for standard bikes and $109 per person for e-bikes. Each tour includes bottled water and a relaxed, personalized experience—ideal for families, couples, or company outings. To book, just give us a call at 207-967-6065. 


 Absolutely! While our tours are for ages 12 and up, we offer tag-along bikes, Topeak child seats, and Burley trailers so younger kids can still be part of the rental experience and join in on the fun. 


Yes, we require all participants who are 18+ to sign a waiver and all children to have their parent/guardian fill out the waiver for them.


 If there is inclement weather that makes riding unsafe, we will cancel our tours for the safety of our riders. We’ll do our best to notify you as early as possible and keep you updated on any changes. Your safety is our top priority! 


Copyright © 2025 Coastal Maine Hike and Bike - All Rights Reserved.

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